Frequently Asked Questions

New World Aviation is recognized as a leader in aircraft management, worldwide charter, and aircraft maintenance.

We take great pride in all of the professional aviation services we offer each client and in our ability to function as a turnkey operation regardless of your needs.

Charter FAQs

What experience do you have and how long have you been in business?

New World Aviation has been a FAA Certified Part 135 Air Charter Operator (N38A138Y) since 1998. As a Part 135 Charter Operator, we exercise complete operational control. We are also Wyvern™ Wingman and ARG/US® Platinum approved, and are an IS-BAO registered operator. The average aviation experience of our employees is 20 years.

Read more about the New World Aviation difference.

What is the cost of chartering an aircraft?

Pricing will depend on the size of the aircraft and the flight time required. We include fees for landing, parking, handling and all applicable taxes. Additional fees like those for catering and ground transportation will be billed in the final invoice at cost.

Request a quote.

How do I reach Charter Sales after normal business hours?

Simply call our toll-free number 877-359-0100 to reach a New World Aviation team member at anytime. For your convenience, our team is available day or night to meet your travel needs.

Are there travel destination restrictions?

New World Aviation operates worldwide. Have a special request? Let us know.

What if New World does not have an aircraft available for me to charter?

If all of our personal fleet aircraft are unavailable, we will obtain whatever aircraft you need from our network of charter partners. To ensure the quality and safety New World Aviation is known for, we restrict our partnerships to exclusively Wyvern™ or ARG/US® Gold Plus or Platinum approved operators.

Are there any cancellation fees?

In general, domestic cancelations within 24 hours and international cancelations within 48 hours of your reservation will incur a minimum charge equal to a 2-hour flight. We also require reimbursement for expenses incurred while planning hotel, transportation, or other custom logistics for your trip.

If your cancellation is based on an unusual circumstance, such as a family emergency, a portion of this fee may be credited if a flight is re-booked within 30 days.

One-way trips are subject to 100% cancellation terms and cancelation policies for holiday and peak travel seasons may vary. Please refer to your quoted contract for the exact policy related to an already scheduled flight plan.

What level of training do New World Aviation pilots receive?

All our pilots are FAA certified and licensed, and they participate in FAA-required recurrent training, medical exams, and safety screenings. Many operators stop there—simply meeting FAA minimums. We exceed them.

We provide a two-pilot crew on every private jet flight and our flight crews are trained at FlightSafety International every six months. We also require the highest proficiency levels of all our crews as required by our Wyvern™ and ARG/US® Platinum certifications.

Read our detailed credentials.

What kind of security procedures can I expect when traveling?

At some destinations, including private terminals, you may be subject to security checks due to TSA (Transportation Security Administration) regulations.

For domestic travel, TSA regulations require a government-issued photo ID, such as a driver’s license. (Parents can currently vouch for children.)

For international travel (including Mexico and Canada), a passport is required for every passenger including newborns. Additional ID is not required as passport documents include a photo.

What if I have extensive travel needs but don't want the cost of owning an aircraft?

Chartering private aircraft is the often most cost effective option even for a rigorous flight schedule. New World Aviation can work with you to tailor a customized program that includes discounts based on the number of hours flown.

Contact our charter sales team. 

Maintenance FAQs

What types of aircraft are you certified to work on?

New World Aviation has extensive experience with all aircraft listed on our FAA Part 145 Repair Station Certificate (N38R138Y). Our technicians are FlightSafety® trained on every aircraft on our certificate and they are certified to work, specifically, on the following:

Gulfstreams (GV, GIV, GIII, GII/GIIB, G400, G300, G200)

Challengers (300, 600, 601, 604)

Falcons (900B)

Hawkers (800 Series, 1000 Series)

Learjets (31, 35, 45, 55, 60)

What kinds of Heavy Maintenance has New World Aviation performed?

We perform heavy maintenance on Gulfstream, Challenger, Falcon, Hawker and Learjet aircraft, and all Phase Inspections on Hawker and Learjets (complying with Shear Web repairs on Learjets in-house).

We also partner with several local vendors to comply with non-destructive testing and aircraft weighing in-house – there is no need to move your aircraft for these services. And, we can perform pre-buy inspections and tech appraisals either at our facility or yours.

What kind of avionics services do you offer?

Avionic upgrades and installations are available for all types of aircraft including:

  • Future Air Navigation Systems (FANS 1/A)
  • SatCom Systems, including Aircell and True North
  • Cockpit instruments such as transponders, indicators, flight management systems and autopilot systems
  • Complex cabin management/entertainment systems including monitor installations, DirecTV®, and sound systems upgrades
  • Wifi Internet installation capabilities

We also offer 2 Year Transponder/Pitot Static System Checks through our Repair Station in accordance with FAR Part 91.411 and 91.413, and are an authorized dealer for Universal Avionics, Aircell, Avidyne and Flight Display Systems.

Management FAQs

What kind of support services do you offer?

The devil is in the details and the New World Aviation team does detail. We handle everything from pilot training and certifications to payroll and employee benefits to monthly accounting and mandatory FAA recordkeeping so you don’t have to worry about it. We are also a FAA Certified Part 135 Air Charter Operator and can help offset the cost of ownership by chartering your aircraft when you’re not using it.

Can you take care of all my maintenance and repair needs or will have to move my aircraft around to get it serviced?

We are a FAR Part 145 Repair Station and are able to handle all your maintenance, inspections and avionic repairs onsite. And, like a car maintained at the dealer, an aircraft maintained at our hangar retains a much higher value if and when you’re ready to sell.

Read more about our maintenance capabilities.

If you charter my plane, how do I know it will be available when I need it?

Should you choose to offset your cost of ownership by making your aircraft available for charter services, we work closely with you to establish a detailed management and flight profile and schedule charters around your plans.

But, we know sometimes you have unexpected and pressing travel needs. That’s why we work with a number of partners to fulfill charter requests should you need your aircraft immediately.

How do I schedule my flights through you?

We are an FAA Licensed Dispatcher and can streamline all your scheduling needs including permits, over flight planning, U.S. Customs and weather updates. We also do the special touches—hotel and transportation arrangements, personalized in-flight entertainment and refreshments, and more.

Aircraft Acquisitions FAQs

Purchasing a Personal Jet – How do I know which choice is best for me?

There are preliminary items you should consider in addition to personal issues or questions you may have, if you’d like to own a personal jet. As this is a major purchase, it should be considered thoroughly with your personal preferences, safety and desires at the forefront. Some of the questions you should be asking are:

  • What type of private jet is best for me and my family?
  • What length / type of trips do I normally take?
  • What is my preference of luxury private jets I’ve experienced on previous charter flights?  For example, if you prefer Gulfstream products, talk with the us about the specific model.  We can procure the history and safety record for that specific aircraft consideration.
  • Cabin comfort/size?  This is very important depending on your average trip length and typical number of traveling companions.
  • Do I prefer a stand-up cabin, sleeping stateroom, seating that converts to beds, or large work/dining tables or other configurations?

Each of these items are an individual buyers preference. Read more about our aircraft acquisition capabilities.

Should I use an aircraft broker to make my purchase? Who do I call or trust?

When you buy or sell a house, you go through a real estate agent. When you’re considering buying or selling an aircraft, you can do it alone or use a professional aircraft sales company like New World Aviation. The advantages of working with us are significant, such as knowledge of the market, current values of aircraft, the worldwide availability of various models, recent sales transactions and we can negotiate on your behalf without the seller knowing your identity.

We also assist you in handling a simultaneous transaction of selling your current airplane while buying a new model, or can negotiate the trade of your airplane on your behalf. Additionally, we can assist by arranging a charter for your travels from our current charter fleet or approved vendors while your aircraft transition is completed.

We have only one interest in mind, and that is yours. We act as your agent and will negotiate the best deal on your behalf.

Buying vs Leasing an Airplane- What are the pros and cons of both?

If you plan to buy a private jet, one major factor that will affect the value of your jet is the accident, maintenance, overhaul and repair records. The maintenance and overhaul history will determine what expenses
you as a new owner may expect to incur. The total flight-hours of both the aircraft and the engines and the need for future overhauls and their extent will change the market value of the airplane as compared to other aircraft available of the same model and vintage. Leasing becomes more attractive if you do not want the initial investment on your book of business, or do not want to lay out the lump sum of money for the initial purchase price of the airplane and still want full use of the airplane.

Buying or leasing a private jet involves understanding specific recurring, non-trivial expenses beyond the initial cost of the aircraft. All aircraft ownership requires certain expenses without ever taking off such as periodic mandated overhauls, storage, insurance, licensing fees, take-off and landing fees, pilot
salaries/benefits and fuel costs. Working with New World Aviation, we can assist in the purchasing process simply because we already understand the expenses involved with owning and maintaining an aircraft since this is our expertise.  If you plan to add a private jet to your corporate operation or for your own private use, consult with the New World Aviation professionals on what financial impacts you should expect before making the initial investment to avoid any future surprises.